We know it’s vital for your pump to work properly and consistently in order to provide milk for your baby. Thankfully, with Motif pumps, oftentimes the solutions to power or battery issues are simple. 
If your pump will not turn on, check these 3 aspects:
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1. Press and hold down the power button to activate it. Press and count to 3 before releasing the button. |
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2. Check to make sure the outlet you are plugged into is working.
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3. Check the power adapter is properly connected.
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4. Check the power port for foreign objects. |
If you have checked all of the above and the pump is still not working, or for any other power problems, contact us to file a warranty ticket with Motif Medical.
Comments
8 comments
My pump isn’t coming on even after. Trying the steps
My pump turns on, but it makes no noise nor does it suck.
My pump was working fine but just stopped charging. I've tried all of the suggestions and it still won't charge. I've only been using it for 3 months
Seems to be a common theme
My pump just stopped working on massage after 2 months. Now 3 months the unit will not even power on.
My pump’s timer stopped working, so I have to look at the clock to see how long I’ve been pumping. Also, when I pressed the power button the pump used to just start suctioning, but now I have to go through the modes and select expression before it starts.
Only been using mine 3 weeks. Yesterday it started to have no suction when turned on. I had to turn off and turn on again for it to work normally. Then tonight it won’t power on at all. Changed outlets, held power button 3 seconds, nothing
Mine did the same- would turn on /off and it would only briefly work. Barely any suction. Muted sound. Exclusive pumper and not a nerve racking situation!
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