Power and Battery Issues – Motif Medical

We know it’s vital for your pump to work properly and consistently in order to provide milk for your baby. Thankfully, with Motif pumps, oftentimes the solutions to power or battery issues are simple.

If your pump will not turn on, check these 3 aspects:

1. Press and hold down the power button to activate it. Press and count to 3 before releasing the button.

2. Check to make sure the outlet you are plugged into is working.

It can be beneficial to try out a few different outlets, just in case.

3. Check the power adapter is properly connected.

Disconnecting and reconnecting the adapter is a good idea.

4. Check the power port for foreign objects.

If you have checked all of the above and the pump is still not working, or for any other power problems, contact us to file a warranty ticket with Motif Medical.

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